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FAQs
general
Erōe comes fromhērōs, the Latin root of the word 'hero'. It's no coincidence: we believe that caring for your hair with natural ingredients, your way and without complications, is a small daily act of heroism.
Yes. At Erōe, we simplify everything so you don't have to worry about reading the labels on every product. 100% natural, 100% effective.
No. No sulfates, no silicones, no ingredients you can't pronounce. Every ingredient is in the formula for a reason, and we'll tell you why. No mysteries.
products
Jasmine and Honey.
The jasmine is a tribute to Claudia's father, who for years has decorated his shirt lapel with a jasmine flower and perfumed himself with that same scent. The honey, his morning ritual for decades. At 80 years old and with more energy than anyone, a true inspiration for this project.
A perfume that asks for no permission. Floral, warm, and with a story behind it.
Yeah.
The spray's natural ingredients create a protective barrier against heat and UVA rays. And chamomile has an added benefit: it's activated by heat. So every time you blow-dry or straighten your hair, the lightening effect is enhanced.
Protection and results in the same step.
The spray is specially formulated to enhance blonde, light brown and highlighted hair. On very dark hair the lightening effect will be more subtle, but you will still notice more shine, hydration and softness from the first use.
The lightening process is gradual and natural; it's not bleaching. Most clients notice increased shine and luminosity from the first week. The golden highlights intensify with continued use, especially with sun or heat exposure.
Slowly. Without harming. That's how nature works.
payments / shipping / returns
Your order will be processed and shipped within the first 24-48 business hours. Generally, you can expect to receive your supplement within 3 to 5 business days.
If you need to modify or cancel your order, we recommend contacting our customer service team as soon as possible. If the order has not yet been processed or shipped, we will do our best to help you.
Once your order has been dispatched, you will receive an email with tracking information so you can check the status of your shipment at any time.
Yes. We ship to Spain and the UK. Orders over €40 qualify for free shipping within Spain. For the UK, shipping costs are calculated at checkout.
Shipping costs are calculated automatically at checkout and may vary according to the destination and order total.
